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Cache Problems |
Problem - any one or more of the following:
Users cannot see new content, even after they have just posted
it.
Users do not appear to be able to log in.
Some users report that the light bulbs are not working
correctly.
Cause:
This is most likely caused by the web browser drawing pages from
either a local disk cache or a cache at the ISP or Firewall
level.
Resolution:
A. Internet Explorer:
Select Tools -> Internet Options -> Temporary Internet Files
section Click "Settings" and enable the option "Every visit to the
page"
NOTE: Now is a good time to limit the number of megabytes that
Internet Explorer has to store pages on your hard disk, its
default is 1% of your total hard disk size. Consider reducing
that down to 10 Megabytes at this time.
Click "OK"
Click "Delete Files"
Click "OK"
B. Netscape:
Select Edit -> Preferences -> Click the '+' next to "Advanced"
Select "Cache"
Menu on the right says "Document in cache is compared to
Document on network:"
->"Once Per session"
->"Every time"
->"Never"
Choose "Every Time"
Click "OK"
Additional Information:
If you are using a cable modem, please contact your cable modem
provider to discuss the page cache that they may be running on
the system. Be prepared to use an alternate provider (dial up)
as a test of the page cache if they are indeed running one. Many
hosts with cache systems claim that they are 'transparent' when
that is not the case.
Also know that many large ISP's around the country will run
cache servers that only clear out at scheduled intervals. This
can affect performance regionally and make content fail to show
up correctly for your users in these areas where the cache has
not cleared for awhile
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